Privacy Policy

This Privacy Policy explains how Bana Clothing Company collects, uses, and protects customer information when you visit our website, place an order, contact support, or interact with our store.

Information We Collect

We may collect information such as your name, contact number, email address, shipping address, billing details, order history, product preferences, and communication shared with us.

How We Use Information

To process, fulfil, and deliver orders.
To provide customer support, video call assistance, and product guidance.
To send order updates, payment updates, and service communication.
To improve website experience, product offerings, and store operations.

Payments

Payment information is processed securely by authorised payment providers. We do not store complete card or payment authentication details on our systems.

Sharing of Information

We may share necessary information with logistics partners, payment processors, technology providers, and service partners only for order fulfilment and store operations.