Bana

Terms & Conditions

These Terms & Conditions govern your use of the Bana Clothing Company website and services. By accessing the website or placing an order, you agree to these terms.

Website usage

You agree to use the website only for lawful purposes and not to misuse, copy, disrupt, scrape or interfere with the website, store operations or customer experience.

Customer accounts

You are responsible for maintaining the accuracy and confidentiality of your account, contact and order information where customer account functionality is used.

Product information

We aim to present product details, prices, colours, fabrics and images as accurately as possible. Slight variation may occur due to photography, lighting, screen settings and handcrafted or handwoven processes.

Pricing and availability

Prices and availability may change without prior notice. An order may be cancelled if an item is unavailable, incorrectly priced or affected by a technical or operational error.

Orders and payments

Order confirmation does not guarantee final acceptance if payment, inventory, address, fraud checks, product availability or operational issues arise. All available payment methods are shown at checkout.

Shipping and shipping charges

Domestic orders of ₹ 5,000 or above qualify for free shipping within India. International orders of ₹ 35,000 or above qualify for free international shipping where service is available. Orders below these values may carry applicable shipping charges shown at checkout.

Cancellations, returns and exchanges

Cancellations, returns, exchanges and refunds are handled according to Bana's published policies and the product-specific conditions applicable to the order.

Intellectual property

Website content, images, design, text, product presentation and brand materials belong to Bana Clothing Company or its licensors and may not be copied or reused without permission.

Limitation of liability

Bana Clothing Company is not liable for indirect losses, third-party delivery delays, destination-country charges or issues outside reasonable control.